This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://floralemmens.com (the “Site”).

PERSONAL INFORMATION I COLLECT

When you visit the Site, I automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, I collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

I refer to this automatically-collected information as “Device Information”.

I collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally when you make a purchase or attempt to make a purchase through the Site, I collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. I refer to this information as “Order Information”.

PAYMENT INFORMATION

When you make a purchase on the Services, information you provide as part of your Payment Information is collected and processed directly by my payment processor Mollie through their Mollie Checkout service. I at no time receive or store your full credit/debit card information. Mollie commits to complying with the Payment Card Industry Data Security Standard (PCI-DSS) and using industry standard security. Mollie may use your Payment Information in accordance with their own Privacy Policy here: https://www.mollie.com/en/privacy.

Woocommerce collects, uses and processes your information, including payment information, in accordance with their privacy policies. You can access their privacy policy via the following link(s): https://woocommerce.com/search/?q=privacy+policy

PERSONAL INFORMATION

When I talk about “Personal Information” in this Privacy Policy, I am talking both about Device Information and Order Information.

HOW DO I USE YOUR PERSONAL INFORMATION?

I use the Order Information that I collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, I use this Order Information to:

• Communicate with you;
• Screen my orders for potential risk or fraud; and
• When in line with the preferences you have shared with me, provide you with information or advertising relating to my products or services.

I use the Device Information that I collect to help me screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize my Site (for example, by generating analytics about how my customers browse and interact with the Site, and to assess the success of my marketing and advertising campaigns).

Email and Contact Form
When you send an email to the email address displayed on my website I collect your name and email address and any other information you provide in that email.

Registering on my website
When you register and create an account on my website, I collect the following information: Email address, IP address, and any other information you provide to me when you complete the registration form.

If you do not provide the mandatory information required by the registration form, you will not be able to register or create an account on my website.

SHARING YOUR PERSONAL INFORMATION

I share your Personal Information with third parties to help me use your Personal Information, as described above.

I use Woocommerce to power my online store — you can read more about how Woocommerce uses your Personal Information here: https://woocommerce.com/search/?q=privacy+policy

Finally, I may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information I receive, or to otherwise protect my rights.

BEHAVIOURAL ADVERTISING

As described above, I use your Personal Information to provide you with targeted advertisements or marketing communications I believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work/

You can opt out of targeted advertising by using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads
• Instagram: Data Policy – https://help.instagram.com/519522125107875
• Youtube Video

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Please note, however, that you may be unable to opt-out of certain service-related communications. 

COOKIES

I use cookies. A cookie is a packet of information sent by a web server to a browser, which is then sent back by the browser each time it accesses that web server. The use of cookies is a prerequisite for using FLORA LEMMENS services.
I use cookies to offer you a better browsing experience, analyze site traffic, personalize content, and serve targeted advertisements.

REMARKETING

I am using Google, Inc. (“Google”) remarketing features to display ads on the Google Display Network (GDN). That is, Google may deliver my ads on sites across the web which are related to a former visit of you to my site. This is done by creating visitors lists based on stored cookies in your browser. In no case I will link personal information to these ads. If you would like to opt out of Google’s use of cookies you might want to visit the Ads Preferences Manager (https://adssettings.google.com/authenticated?hl=en). You can also use Google Analytics’ currently available opt-outs for the web (https://tools.google.com/dlpage/gaoptout/).

DO NOT TRACK

Please note that I do not alter my Site’s data collection and use practices when I see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information I hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact me through the contact information below.

Additionally, if you are a European resident I note that I am processing your information in order to fulfill contracts I might have with you (for example if you make an order through the Site), or otherwise to pursue my legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.

DATA RETENTION

When you place an order through the Site, I will maintain your Order Information for my records unless and until you ask me to delete this information.

CHANGES

I may update this privacy policy from time to time in order to reflect, for example, changes to my practices or for other operational, legal or regulatory reasons.

MINORS

The Site is not intended for individuals under the age of 16.

CONTACT ME

For more information about my privacy practices, if you have questions, or if you would like to make a complaint, please contact me by e‑mail at floralemmens@outlook.com or by mail using the details provided below: